Refund policy

We stand behind the quality of every piece we carry. If an eligible item doesn't meet your expectations, returns and exchanges are accepted in accordance with the policy below.

Return & Exchange Eligibility

We accept returns and exchanges on merchandise that meets all of the following conditions:

  • Items must be unwashed, unworn, and unaltered

  • Original tags must be attached

  • Items must be accompanied by the original invoice or receipt

  • Returns must be initiated within the timeframe specified for each category below

Return Windows by Category

Return eligibility varies by product category to ensure the integrity and resale quality of premium goods.

Luxury Apparel & Accessories

Return Window: 14 Days
Verification: Security Tag System

Condition Requirements:

  • Tamper-evident loop must be attached and unbroken

  • Zero field exposure: no campfire, gun oil, or outdoor scents

  • Original hangers and dust covers must be returned

Premium Footwear 

Return Window: 14 Days
Verification: Manual Review with Photo Upload Portal

Condition Requirements:

  • Pristine soles with no debris or outdoor wear

  • No leather "setting": no deep creases from walking or field use

Standard Apparel 

Return Window: 14 Days
Verification: Standard Label

Condition Requirements:

  • Unwashed, unworn, with original tags attached

One-Off / Limited Edition Gear

Return Window: 14 Days
Verification: Serialized Seal

Condition Requirements:

  • Collector quality maintained

  • Serialized hologram seal on the box or case must be unbroken

Bags & Luggage

Return Window: 30 Days
Verification: Manual Review

Condition Requirements:

  • All brass protectors and dust bags must be included

Items Not Eligible for Return or Exchange

The following items are not eligible for return or exchange under any circumstances:

  • Firearms

  • Sale merchandise

  • Personalized products

  • Custom-made, altered, or made-to-measure products