Frequently Asked Questions

You can review your items by clicking on the CART button in the top right corner of the page. You can either add or remove items as per your requirement. 

When you are ready to make a purchase, click the CHECK OUT button and follow the steps to complete your transaction.

Once your order has been received, you will receive an email order confirmation. When your order is prepared to ship you will receive an email confirmation. When the item is shipped you will receive an email with the tracking details.

From the time your order is received, please allow 24-48 hours for processing. Processing time(s) do not reflect holiday schedule(s).

Once your order is shipped, you will receive an email update with shipping details and a Tracking number (from UPS). You may follow the link in the email to check the estimated date of arrival for your order, or you may also enter your tracking number directly on

We accept all major credit cards: American Express, Visa, MasterCard, and Discover.

No, unfortunately we currently do not offer gift card purchases on but, we do offer gift wrapping services.

To cancel an order, please call Beretta Gallery USA Customer Service Team at (+1 212 319-3235).  Please note that once an order has been shipped, it cannot be cancelled. A return will be required.

Unfortunately, we cannot guarantee that the items are in stock. If we are unable to fulfill your order, you will receive an email update within 5 business days.

Our website works best with the most updated version of popular web browsers. We recommend downloading and using the latest version of Safari, Microsoft Edge, Firefox, or Google Chrome. If issues still arise contact client services to assist.

Yes, you can return your online order to any of the USA Beretta Gallery location(s) provided you meet Our Return Policy requirements.

After receiving your package please allow 10 - 12 business days for your return to be processed.

Unless specified, promo codes cannot be combined with other promo codes or any promotional offers.

Note: ONLY Beretta Gallery promo codes are valid on this web site. Other Beretta promo codes are not valid and may need to be used on other Beretta sites.

- Register/login to your account.

- Browse and select the firearm of your choice.

- Upload the FFL PDF document and follow the purchase process.

- Once you have received the order confirmation, follow the federal process to collect your firearm from your FFL dealer.

For further information, click here.